Frequently Asked Questions

Everything you need to know about our premium camera gear and accessories.

What is the standard shipping time for PGYTECH orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can range from 7-15 business days depending on the destination and customs clearance.

Are PGYTECH products covered by a warranty?

Yes, we offer a limited lifetime warranty on our photography bags and a 1-year to 3-year warranty on electronic accessories and hardware to ensure your equipment remains protected.

What is your return policy for gear that doesn't fit my setup?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging and condition for a full refund or exchange.

Are your drone accessories compatible with DJI and other major brands?

Absolutely. PGYTECH specializes in precision-engineered accessories specifically designed for DJI, Autel, and Sony systems to ensure perfect fitment and optimal performance.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track the status of my shipment?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal to monitor your package in real-time.